"The ABC Signup system is so user friendly that we felt comfortable using it after just one hour-long training session. ABC listened to our unique challenges and gave us solutions we never thought possible. There was a real effort to ensure that it was not just a cookie cutter system but one that provided the solutions we needed." Tiffany, Medical Minds in Motion
The right tool for the job
For more than three decades, Child Care Resources, Inc. (CCRI) has supported Charlotte-area families by enhancing children’s early childhood and school-age learning services, building family-friendly workplaces and connecting the community to children. One way CCRI helps achieve this pursuit is by providing training opportunities for early childhood professionals. To do this well, CCRI requires a registration system that enables childcare professionals to easily sign up and pay for trainings. MORE
An easier signup process becomes the BMOC
With more than 41,000 students enrolled at its eight campuses, Kent State University is the second largest university in Ohio. It has more than 4,000 faculty and staff. The Education & Training arm of Kent’s Human Resources Division keeps employees current via a variety of classes, such as tips on using specific software programs, how to improve supervisory skills, and orientations for new employees. MORE
MILLER ELECTRIC WELDING AUTOMATION
Four hours per registrant isn’t always time well spent
Miller Electric Welding Automation provides a number of training programs to a variety of manufacturing end users and welding distributors. Each of its business units offer programs for specific welding equipment. Its Manufacturing Industries Group faced a particular challenge of registering and tracking customers from all over the U.S. for highly technical welding equipment and the corresponding training. Managing the phone calls and paperwork became a full-time job.
That job fell upon Customer Service Manager Kevin Summers, who estimated that he was spending up to four hours per registration, from the initial contact through the final collection of fees. MORE
Eliminating all-nighters with ABC Signup
Blessed Kateri is a vibrant parish north of Los Angeles that signs up thousands of children annually for religious education classes. Classes are in such high demand that, in years past, parents camped on the church’s sidewalks the night before signups opened. The process was also a strain on registrars; it required paid staff plus 14 volunteers. “It would take us over three months to input all of the registration information into our software data system,” said Bobby Vidal, the parish’s director of evangelization and lay formation. MORE
Secure with ABC Signup
Drake University Extension Education, which provides distance learning courses for educators across the country, had a homegrown online registration system in 2009 that was showing its age. Though “online,” the system required a lot of manual entry by Drake staff once registrations were received. Extension Education Director Chuck Sengstock sought a more secure process, one that provided more flexibility to expand course offerings, and also one that could easily work with Banner, the university-wide enrollment management system. MORE
Professional system pays dividends
The Diocese of New Jersey encompasses 155 congregations, 375 clergy and 50,000 members. It sponsors numerous events each year, from workshops and spiritual retreats to its annual convention. The number of participants ranges from a dozen to 800, with most events supporting 100 or fewer registrants.
Prior to ABC Signup, the Diocese tried to manage registrations for these programs through several departments with incongruent “manual” processes involving paper mailings, payments by check, phone calls, spreadsheets and so on. It was a haphazard system that was neither convenient nor effective, says Canon Kep Short, the Diocese’s Director of Youth Ministry. MORE
'By hand' can be a handful
As registration stories go, the University of Detroit Mercy School of Dentistry’s probably sounds somewhat familiar to many ABC Signup customers.
Each year, the school offers 40 to 50 continuing education courses and events to dental school graduates and practicing dentists. Up until 2007, however, the registration and administration of these courses was done mostly “by hand,” according to Treena Guy, UDMSD’s continuing education manager. MORE