"No more phone calls, and no more faxing in requests and manually entering them into a spreadsheet. Customers visit our website, click on the training links, fill in the information, pay for the training, receive confirmation e-mails with invoice receipts and receive our information about hotels and travel arrangements automatically.“
Kevin, Miller Electric Welding Automation
"ABC Signup provides a fast and easy online registration solution for all-sized groups. Principal Wellness Company has approximately 10 clients that utilize this tool, and having the option of giving each contact administrative rights cuts down on administrative work and puts the client in control of monitoring their registrations. It is a wonderful solution to that ever cumbersome issue of getting people signed up for any type of event."
Julie, Principal Financial
Turning an HR nightmare into a dream experience
Woodward, a global company, builds fuel controls for aircraft engines. All 1,400 employees at its Rockford-area Illinois plants must attend classes on workplace civility skills.
The pain of paper
Woodward did not use online registration the first year of the program. Instead, HR handled the process via a combination of paper, e-mail and phone calls. Marsha Opperman, an HR administrative assistant, says the process was a real pain. What she hoped would be a relatively quick process took as long as two weeks of manual organization. Because there were classes held in the summer, Marsha had to work around substantial vacation absences as well as medical leave and sick days.
"There were people I had to reschedule three or four times," she said.
The next year, Woodward used ABC Signup to register its employees (who are called "members"). Each employee could view a list of available class dates and times through the company Intranet.
"Members chose their own time compatible with their schedule, so it saved hours of work," said Opperman. "It really is a godsend to me."
ABC Signup's auto-generated reports and rosters also saved time. HR no longer has to type lists and other information required before and after classes.
Flexible enough for many uses
When Woodward chose ABC Signup, the company only thought of using it for the civil treatment training. Within a few weeks, however, HR began using it for other programs, such as registering employees for informational sessions on the member appraisal process.
"I didn't expect to find other uses," Opperman said, "but once I began working with ABC Signup, I started thinking about all of the other things I had upcoming that it would be wonderful for, such as information sessions for the benefits program or enabling members to sign up for company gatherings."