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"Not only is the product itself easy to understand and use, but the support you have provided to me has been invaluable."
Chris, St. Luke's Episcopal Health System



FAQs

How much does ABC Signup cost?

How quickly can I be up and running with the registration management service?

Does your service offer online payment management services?

How hard is it to change my content?

Can I customize the registration pages to look like my website?

Does your service handle multiple or recurring events such as classes or training programs?

Does your software have sign-in and attendance marking capabilities?

Is it possible to add or customize features for my specific event registration needs?

Does ABC Signup allow me to easily input, transfer and monitor registrant data?

How do I know my data is secure? And is there a backup in place in case I lose data?

Is your software web-based or do I buy it off the shelf?

Can others in my company access and use the service?

Can your service facilitate post-event evaluations?

Does the service automate communications to registrants?

Are there added fees at ABC Signup, such as setup fees or charges for canceled registrations?

Does your service accommodate continuing education unit (CEU) credits tracking?


How much does ABC Signup cost?

Current pricing for our complete registration software system starts at a subscription price of $149/month. That includes assistance with setup and training, plus ongoing customer support and access to new features and improvements periodically added to the software. 

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How quickly can I be up and running with the registration management service?

Customers have completed training and activated the service in as little as a single day, but typically you can expect to be up and running in a week to ten days, depending upon your schedule.

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Does your service offer online payment management services?

Yes.  ABC Signup allows you to easily manage online payment, process refunds and access robust reporting. Our solution integrates with your own merchant account so you receive your money quickly and easily. Merchant account integration is included free in all packages, saving you money by avoiding expensive setup fees. ABC Signup is Payment Card Industry (PCI) compliant.

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How hard is it to change my content?

It’s simple. You have complete control over your content, such as registration fields, and you can make changes at any time. You never have to contact ABC Signup to make changes for you.

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Can I customize the registration pages to look like my website?

Yes. ABC Signup provides the tools to quickly and simply create comprehensive, customizable calendars, event descriptions, forms and emails in multiple formats.

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Does your service handle multiple or recurring events such as classes or training programs?

Yes. A key feature of ABC Signup is its ability to manage registrations for multiple and recurring events. It is one of the reasons so many education and training providers choose ABC Signup for their registration management solution.

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Does your software have sign-in and attendance marking capabilities?

Yes. It can be done online using the full system on a traditional computer. Attendance can be marked on a tablet or smart phone through our mobile site, mobile.abcsignup.com. And of course, you can use ABC Signup to print traditional rosters for sign-in sheets to be used at the event. 

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Is it possible to add or customize features for my specific event registration needs?

Yes. Our service was initially designed to meet a client’s specific registration needs, and has evolved ever since based upon new features and functionality desired by ABC Signup customers. The service’s flexibility and robust functionality allow you to plug in everything from specific course descriptions to event menu choices to tailored post-program evaluation questions. In addition, our conditional logic allows registrants to see customized menus only where needed. For instance, if a registrant selects “yes” on a meal, he or she will then see another field showing menu choices; if that registrant clicks “no,” he or she will proceed to the next registration field.

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Does ABC Signup allow me to easily input, transfer and monitor registrant data?

Yes. Our browser-based platform eliminates the need for complicated spreadsheets but allows you to input and transfer data; track registrations, payment and attendance; and create new registration events.

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How do I know my data is secure? And is there a backup in place in case I lose data?

ABC Signup’s software is stored on our secure servers and uses 128-bit Secure Socket Layer technology. It is protected by GeoTrust, a digital certificate solution company, and is Payment Card Industry (PCI) compliant. There is no need for you to buy hardware or download software.

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Is your software web-based or do I buy it off the shelf?

Our software is a web-based, software-as-a-solution service that you can access anywhere you have a computing system and access to the Internet. Our web-based model allows us to make seamless updates and improvements to the product and enables you to access it anywhere, anytime. 

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Can others in my company access and use the service?

Yes. ABC Signup allows you to: set up multiple administrators to manage registrations; define security levels for users to manage only their events; and create a simple and effective way to disseminate information on registrants and attendees.

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Can your service facilitate post-event evaluations?

ABC Signup’s web-based evaluation forms provide an important mechanism for participant feedback, including specific comments about individual instructors.

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Does the service automate communications to registrants?

Yes. ABC Signup automatically sends out e-mail notifications such as invitations, confirmations, wait lists and cancellations. Our service also lets you schedule automatic reminders and follow-up e-mails.

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Are there added fees at ABC Signup, such as setup fees or charges for canceled registrations?

No. You simply pay the monthly fee. With ABC Signup, there are:

  • No per event charges 
  • No charges for cancelled or wait list registrations
  • No initial training or ongoing support fees (private training and personal, U.S.-based support included)
  • No credit card gateway integration fees
  • No additional charges for credit card transactions

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Does your service accommodate continuing education unit (CEU) credits tracking?

Yes. ABC Signup enables you to track participation in CEU-eligible programs, provide the records required as proof of completion of a CEU course, and distribute CEUs to participants where appropriate.

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ABC Signup  |  6060 Dutchmans Lane  |  Suite 250  |   Louisville, KY 40205  |  866-791-8268 ext.0