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"As long as I already have a template, it's five minutes of my time (to post a new event). Printing out sign-in sheets and certificates is easy. The invoicing function is terrific. It's so wonderfully comprehensive and user friendly. It's so approachable. I don't know what I would do without it, honestly.” Carrie, NWIESC

 




Universities

Client profile: 
Colleges and universities across the country use ABC Signup to manage registrations for distance learning, HR and continuing education programs, alumni functions and other events.

Universities

Testimonials:
"We offer a variety of professional development events that require flexibility in registration features. We have found that ABC Signup works wonderfully to meet our needs. It is very adaptable to unique events, and allows us to collect significant assessment information in the registration process, which significantly decreases our workload. The fact that the customer service is so great and reliable is a plus!"  Judi, Clarkson College 

"We looked at several different solutions and ABC Signup far and away offered the most value, the most functionality and was the easiest to use. The customer service we've received continues to convince me that we made the correct choice."  Bob, Kent State University 

Case Study:
Drake University Extension Education

Secure with ABC Signup
Drake University Extension Education, which provides distance learning courses for educators across the country, had a homegrown online registration system in 2009 that was showing its age. Though “online,” the system required a lot of manual entry by Drake staff once registrations were received. Extension Education Director Chuck Sengstock sought a more secure process, one that provided more flexibility to expand course offerings, and also one that could easily work with Banner, the university-wide enrollment management system.
 

Less hands on
Following extensive review, Drake chose ABC Signup as its partner to implement a more secure, robust registration management system. ABC Signup uses 256-bit Secure Socket Layer technology, and is protected by GeoTrust, a digital certificate solution company. Foremost, the software is Payment Card Industry (PCI) compliant. “We only spend a third of the time that we used to spend inputting credit card and other registration information,” said Sengstock. “We knew it would be a time saver, but we had no idea it would be this efficient.”

Banner import
Many of Extension Education’s students are first-time enrollees. Allowing students to directly register in Banner is impractical because the system requires students to have a Drake ID number to enroll. ABC Signup created a data file that enables student information to be bulk-imported into Banner. “The functionality within ABC Signup to accomplish that task probably paid for itself in the first month or two,” added Sengstock.

Sengstock says he discovered an even greater value than that. “The customer service is outstanding. I know you don’t get that from every company because I work with a lot of different companies. I can call ABC Signup any time.”

Partial Customer List: 
Adelphi University

Bay Path College

Clarkson College

Dartmouth University

Drake University

Emporia State University

Hunter College

Kansas State University - Salina

Kent State University

Pasadena City College

Pittsburg State University

Temple University

University of Alaska - Anchorage

University of Maryland

University of South Carolina

University of North Carolina

University of Wisconsin - Stout

 

As registration stories go, the University of Detroit Mercy School of Dentistry’s probably sounds somewhat familiar to many ABC Signup customers.
Each year, the school offers 40 to 50 continuing education courses and events to dental school graduates and practicing dentists. Up until 2007, however, the registration and administration of these courses was done mostly “by hand,” according to Treena Guy, UDMSD’s continuing education manager.
“By hand,” in this case, meant taking reservations by phone, fax and mail; manually inputting registrant data; individually processing credit card payments; receiving and depositing checks; and trying to track all of the above with Excel files.
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