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How Can Registration Software Always Be ‘New and Improved’?

Posted on Thu, January 1,2015 @ 21:03 PM

With pre-loaded or out-of-the-box software, what you buy is often what you get – forever. And those exceptions that do offer updates and patches are typically intrusive and require a computer reboot at an inopportune time.

The beauty of software-as-a-service (SaaS) products such as ABC Signup is that the software is constantly being improved and updated and delivered to your computing device – as if brand new – over the Internet. If a feature was improved or functionality added, it will be there next time you log into to access your software.

In 2012, at least 20 such updates branded the “new and improved” label to ABC Signup, including two major developments, the Media Manager and Learning Plan modules. ABC Signup customers can find all of the details about these updates under the What’s New tab of the registration software.

ABC Signup's software as a service model enables seamless software updates and improvementsFor non-customers – or customers not ready to drag themselves away from this blog – the list looks something like this:

  • Test Results for an Event
  • Introducing the Learning Plan Module
  • Track Referring Sites
  • Certificate Validation Feature
  • Bulk Register with Multiple Criteria
  • ‘Event Full’ Notice
  • Registrant import Function
  • Require Login to View Cart Listing
  • Create Events Separate From Cart
  • Location Column Available on Event Listings
  • Detail Financial Report at Event Level
  • Issue Certificates Based on Registration Answers
  • Shortcut for Category Assignment
  • Display Option for Non-Dated Events
  • Add Calendar to Registration Form
  • Evaluations Weight-scored at Event Level
  • Check Attendance in Grid Format
  • Users Activity Log
  • Discount Codes at System Level
  • Registrant File Upload Now Available (Media Manager)

Within this list are a number of functionality improvements that have already proven very useful to customers. We know because in many cases, the customers asked for them.

Administrators can now enter and keep record of a registrant’s test score tied to a specific registration record/event. They can track how many registrations come from various sources, generate validation codes so that supervisors can verify that an employee earned the certificate, and bulk register groups based on their answers to a global question (all persons who answer that they are in marketing, for instance, can be simultaneously registered for an event by an administrative user).

There’s more. Administrators can set up e-mail notifications to inform specified persons that an event is full without requiring account log in. They can bulk import registrants into a new event or existing event using a spreadsheet template. They can establish payment plans for their events, or create and manage discount codes for multiple events at the system level rather than by individual event.

Customers can now view log-in and registrant-related activities by each administrative user. “Weight-values” can be added to evaluations to provide more convenient, useful scoring of overall responses. And, administrators have new display options for non-dated events on their event listing page.

Without hitting every item on the list, it’s readily apparent that these are substantive improvements to an already feature-rich and robust software. Not everything on the list is a game changer for every customer, but everyone’s tool box got a little bigger and shinier.

Best of all, these enhancements aren’t just a 2012 phenomenon. A closer look at that What’s New tab reveals more than two dozen items listed in 2011, and again in 2010. It’s a safe bet that the listing will be populated with further additions and improvements in 2013. The software-as-a-service model allows us to continuously improve our product; good business sense makes it an obligation.

As always, if you have any questions about ABC Signup or registration software – or how to take advantage of our new and improved features – e-mail or call us (866.791.8268). Please do the same if you have suggestions for improvements you would like to see.

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