ABC Signup Blog
With at least one eye focused on events, training and tech...


7 Steps to Soothe Your Unhappy Customers

Posted on Mon, June 15,2015 @ 3:09 AM

Every organization experiences unhappy customers. How they are dealt with can make or break your customer service reputation, even more so than the bang-up job you may be doing with the majority of your happy customers.

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What’s Your Special Sauce?

Posted on Thu, January 1,2015 @ 17:35 PM

In replacing our current product demo with something a little fresher, we elected to elaborate on what makes us different rather than how we are as good as our competitors.

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Why People Don’t Read Instructions

Posted on Thu, January 1,2015 @ 17:18 PM

As anyone in customer service can attest, people don’t always read instructions.

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