ABC Signup Blog
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5 Ways to Get Participants To Complete Post-Event Assessments

Posted on Thu, January 1,2015 @ 16:47 PM

It’s not exactly pulling teeth or removing your own appendix, but persuading program participants to complete a post-event survey or evaluation can cause a little discomfort.

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Evaluating Your Event

Posted on Thu, January 1,2015 @ 16:19 PM

Events don’t end when the screen goes blank, the presenter unplugs the laptop and Elvis has left the building. The oft-neglected next step – post-event analysis – should demand the same amount of attention as the tedious, down-to-the-last-detail pre-event planning.

After all, it is this analysis that lets you know how you did in meeting your goals, how the event performed in meeting participants’ goals, and how partners such as ABC Signup, the venue, etc. held up to their end of the bargain.

Consider a two-pronged approach to ensure that “getting the event done” isn’t the only standard for success.

First, review your “internal” event goals. Did you meet targets for attendance, fundraising, etc.? Were expenses in line with your budget? Was the timing of communications effective? Did logistics work out as planned, and if not, what worked, what didn’t and what could be done differently? Ask the same question of your vendors, including, if applicable, ABC Signup.

Second, evaluate the event from the eyes of the customer.

If available, use custom-tailored evaluations – such as those offered by ABC Signup (hyperlink to a screen shot of an ABC-backed evaluation form) – or create your own tool with a priority on convenience. Ask what makes the most sense for your event, and do so soon after the event is completed. Typically, you will want feedback on the following:

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Survey Says...

Posted on Thu, January 1,2015 @ 16:02 PM

ABC customers come from all corners of the country, vary from Fortune 500 firms to faith-based organizations, and use our online registration software for everything from cooking classes to computer programming. Yet, they all share a common goal – providing a service of value to the registrants of their programs.

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